Our customer service hours are Monday through Friday, 10am to 6pm EST.
We can help answer any questions about our products, shipping, returns, size guides, drop dates, or anything else on your mind!
Need help? Contact us via live chat every day of the week 9am-5pm PST.
Messaging rates apply.
Please explain in detail the issue you may be experiencing and provide your email address, order number and the name linked to your IBrandU.Shop account so we may assist you!
Please contact us using the form below and allow 1-2 business days for your response. We recommend adding firstname.lastname@example.org to your email contacts or allow-list to ensure that you always get our emails in your inbox.